Sales Tax
No Sales Tax will be added to your order.

Minimum Order
$25.00. Any order less than $25.00 will be charged $7.50 small order fee.

Pricing
All special sale prices are final and are excluded from all further discounts. All product information and prices are subject to change without notice. Action Lighting, Inc. reserves the right to add or remove items at our discretion. Action Lighting, Inc. will attempt to contact the customer with changes, while reserving the right to refuse or cancel any orders placed for product listed at the incorrect price.

Payment Policy
All orders must have a valid Credit Card when placed: Visa, MasterCard, American Express or Discover. Existing accounts with Net Terms will be processed according to the terms and conditions of your Credit Agreement Letter. Late Fees will be added to past due open accounts. Failure to pay according to the Credit Agreement will result in account returning to Credit Card status.

Order Confirmation and Tracking
Order Revision: Once an order has been processed, any additions will be processed as a new order. If you provide a current email address when placing your order, you will receive a confirmation that your order has been received into our system. Once your order is processed, you will receive an email confirmation directly from the shipping carrier that includes your tracking number.

Shipping Services Available

• Shipping via UPS; Ground, 3 Day, 2 Day, Overnight 8 am, Overnight 10:30 am, Overnight 4 pm and International are shipped pre-paid and added to invoice.
• Motor Freight is sent pre-paid and added to invoice.
• Saturday Delivery: Although not available to some areas, you must select Next Day Air and Saturday Delivery at checkout, there is an additional UPS shipping charge for Saturday Delivery.

Shipments

• All SAME DAY Air Orders must be received by 12:00-Noon MST. Air orders received after 12:00-Noon will ship the following business day.
• While we make every effort to get your packages to you by your desired date, we cannot guarantee the timely arrival of your package. Please note neither the shipping company nor Action Lighting, Inc. can accept responsibility for delays due to weather.
• Shipping rates are determined by total weight of the packages and the zip code of the destination. We use current UPS shipping tables to determine cost of shipping. The shipping rate quote in the shopping cart is an estimate and is valid for most orders. However, occasionally there may be other fees involved, including Residential Delivery and/or items being oversized or overweight.
• All Orders Ship F.O.B. Bozeman Montana.

Inventory
Inventory availability is not guaranteed and may be subject to backorder. We encourage you to place your holiday orders early to guarantee delivery.

Return Policy
Please call Customer Service (800-248-0076 Ext. 10) for a Return Authorization Number (RA#). Items returned MUST have a RA# or they will be refused at the shipper's expense. Returns must be in original un-damaged package or carton to receive credit. All merchandise ordered by a customer and returned is subject to 20% restock fee. Returns may be made WITHIN 30 DAYS of Original Invoice Date, NO RETURNS AFTER 30 DAYS. Holiday merchandise must be returned 15 DAYS PRIOR to intended Holiday, NO RETURNS AFTER INTENDED HOLIDAY. Special Order merchandise is NOT returnable. RETURNS WILL BE MERCHANDISE CREDIT ONLY.

Damage or Shortage
Thoroughly check your order upon arrival. In the event your order arrives with visible damage, document damage with delivery carrier. Call Action lighting to file damage claim. Report any shortage to Action Lighting within 5 working days of receipt, after 5 days shortage claims will be denied. Replacements will be shipped no shipping charge as original order was shipped.

Limited Warranty and Responsibility
Action Lighting warrants our products for 90 days with proof of purchase (Holiday items are warrantied only until the day of the holiday). Action Lighting shall have no liability whatsoever in any event for payment or incidental or consequential damages, including, without limitations, installation costs and damages for personal injury and property. Products may represent shock or fire hazard if improperly installed or altered in any way. This warranty does not apply to any product which has been improperly installed in accordance with current local codes and/or the National Electric Code.

Online Orders
All shipping charges are calculated for your location. On occasion, it is less expensive to ship our larger items via motor freight.  If you feel that the shipping price calculated by the website is wrong, please give us a call and we will be happy to check for you.

Information gathered on our website is used for processing and shipping orders and for providing customer service. Customer service may include providing such things as literature, answers to questions or other requested information. We may occasionally use information for promotional reasons such as notifying you of new products or significant changes to our web site. We do not trade, sell or rent any personal or company information to other parties.